Taylor & Tyler AC/Heating Frequently Asked Questions

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Common Questions

The true answer is the one that is installed correctly. If you spend $10,000 for a new high efficiency A/C system and the company installing it does not seal the return air or does not charge the system properly, then the unit you bought is not working to its maximum capacity. They key to the best A/C system is to use a reputable company and have the system inspected by quality control after the job is done.
A good deal on paper is not always a good deal. Murphy’s Law is you pay for what you get. A good deal to me is a system installed correctly and the company installing it warranties there work and if you have a problem they come back and fix the problem. Quality work and customer service are two of the most important things when deciding on the company to install your system.
Yes they do. With air conditioning the name brand products are the one usually that are built the best. Each different brand has its own qualities to look for. Here are some things to look for when choosing a new system.

  1. Does the unit have a high and low pressure switch
  2. Does it have a 10 year warranty on the compressor
  3. Does it have a scroll compressor
  4. Are the fins protected by the housing around them
  5. Does it have spiked coils (very hard to clean)
  6. What is the S.E.E.R. rating
  7. Is it a 410-A system (R-22 will be obsolete in the near future)
Seasonal energy efficiency ratio, this is a rating approved by the A.R.I. (American refrigeration institute) giving a mild weather rating for this equipment.
Energy efficiency ratio, this is a rating approved by the A.R.I. (American refrigeration institute) giving a extreme weather rating for this equipment.
First find out if he is licensed and insured. Ask for references. Does he have a marked truck, or a pick up with some tools in it? Can he answer all of your questions? Does he give you more than one choice, or assume you should only buy one unit? Does he give you the model #’s on his quote or just puts the tonnage? Is he doing this on the side or is this how he makes his living?
Rheem and Lennox are my two brands that I have chosen to sell. Rheem is a good quality product that has been around since the 1800’s they use the best compressor, it comes with high and low pressure switches, it’s very easy to work on and clean, service friendly, all parts are readily available when needed and is a good quality built system. Lennox is one of the leaders in the industry very innovative with products and has a very good quality system. Parts are readily available but only for Lennox dealers. Lennox only sells to its dealers and some contractors do not like them because of that. I like there product and they have excellent technical support backing there system.
No! No! No! An air condition system has got to be sized correctly for your home. Very important to have your unit designed properly by a qualified technician. A larger A/C system could cause humidity problems in the home because the system does not run long enough to remove the humidity out of the house. A correctly sized A/C system will run for about 15-20 minutes to remove the moisture out of the air, it should also be able to handle the maximum load capacity when needed also. That’s why a two stage system is recommended, you get two systems in one.

Things To Expect From Our New Installations

  1. Duct Work Strapped and Hung Correctly
  2. All Seams Air Locked
  3. Supply Plenum Air Locked
  4. All Seams Mastic and Sealed
  5. Neat Clean Job
  6. Float Switches on Drain Lines
  7. Insulated Drain Lines
  8. Insulated Copper Run All The Way To The Air Handler

Problems To Look For On Old Installations

  • Ductwork Ripped
  • Smashed Leaking Collars, Deteriorated Insulation On Ducts
  • Ducts That Have Lost Their Insulation
  • Recessed Can Lights With No Insulation In The Attic
  • Tubing Not Insulated, Drain Lines Not Connected Properly, Nothing Is Sealed Or Installed Properly
  • Deteriorated Duct Insulation
  • Tubing Not Strapped To The Wall, Insulation On Copper Missing, Condenser Sets Behind Electrical Box (Does Not Meet Code) Electrical Whip Not Strapped To The Wall
  • Insulation Being Chewed By Squirrels Or Rats, Electrical Being Chewed As Well
  • No Insulation In The Attic
  • Dirty Evaporator Coil
  • Molded Supply Plenums
  • Molded Air Handlers
  • Filthy Molded Transitions And Plenums
  • Dirty Return Plenums
  • Blower Compartments Full Of Dirt
  • Molded Evaporator Coils
  • Air Handlers And Ductwork Full Of Mold
  • Drain Lines Not Insulated, Collars Not Insulated All The Way To The Plenum
  • Dry Rotted Ducts
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